About us

Welcome

We are Orion Home Products, and our goal is to help you find great gift ideas for you and your loved ones.

Whether it’s a small piece of jewelry to tell that special person in your life that you love them, or sporting accessories to help your son, daughter, niece or nephew learn a new skill, or the perfect house warming gift for someones new home, we’re here to give you useful ideas, practical gifts & lovely thoughts.

Delivery Policy

We’re based in Sydney, Australia & all orders are dispatched from our Sydney warehouse - usually by the next business day.

We use Australia Post & selected couriers, depending on your location, the cost & the required delivery timeframe. You will typically receive your order within 3 or 4 business days, depending on standard delivery times from Sydney to your location.

Returns & Refunds

In the unlikely event that you have a problem with your order, please let us know immediately. We want you to love your purchase, so if you are not completely satisfied, let us know and we will work with you to make it right.

If there is a problem with a product or an error on your order, e-mail info@orionhomeproducts.com.au or call us on 0418 449 228 and we will assist you. If we’ve sent you the wrong or a damaged item, or you’ve just changed your mind, we will take care of return shipping and ship a replacement at no additional charge to you. If you’d prefer a refund we will process that as soon as the item is returned. 

Privacy Policy

Ensuring the privacy and security of your personal information is very important to us. Personal information you provide to us while creating or updating an account and at checkout (ie: name, address, telephone number, email address, billing address, ship-to address and credit card information) is maintained in private files on our secure web server and on our internal systems.

Orion Home Products may disclose specific personal information about you if required by law, governmental request or court order, if based on our good faith belief that it is necessary to conform or comply with such law, request or court.

Orion Home Products is a registered business name of Fordham Consulting Pty Limited

ABN 60 610 362 500